Refund policy
- We dont have any cancellation policy, you any generic issue ocurrs then we will entertain the return of order.
- If you have used any coupon code. Cancellation wont be possible.
- All refund's will not include any shipping charges.
- Customers can cancel their order within 1 hours of placing it by emailing care@ganeshmobilegalaxy.in with the subject line "Cancel - order no." & get 50% refund. ( Only Between 10 to 5 from. monday to friday ).
- Refund amount will be credited to the source account.
- Refund processing time is 7 to 14 Working days, and it may take up to 14 business days to reflect in the customer's bank account.
Cancellation of Shipped Orders:
- If the customer requests to cancel the product after shipping, 70% of the order value will be deducted, and the remaining value will be credited to the source account.
- The deduction covers material, labor charges, and packaging expenses incurred by the company.
Cancellation of Delivered Products:
- If the cancellation is requested after delivery & within 2 hours, 80% of the order value will be charged per product for return and handling charges if a refund to the customer's bank account is desired. Charges may vary depending on the product. Shipping charges will no refunded.
- If the cancellation is requested after delivery's next day then 90% of the order value will be charged.Shipping charges will no refunded.
- Refund will be initiated after we will get the product back to our Address : Ganesh mobile galaxy, Shop-1 , on odhav canal, Odhav Rd, opp. Hotel Balaji Nr, Odhav, Ahmedabad, Gujarat 382415.
ODHAV STORE
Firebrigade, Shop-1 , on odhav canal, Odhav Rd, opp. Hotel Balaji Nr, Odhav, Ahmedabad, Gujarat 382415
SHASTRINAGAR STORE
GF Shop-2, Arjun Icconic, Ranna Park, Shastrinagar, Naranpura, Ahmedabad, Gujarat 380061